Rushcliffe Borough Council: Key contacts for flooding emergencies

Key Contacts for Flooding Emergencies

Key reminders

  1. During a flood event RBC will prioritise the delivery of sandbags to those most vulnerable and at risk of immediate internal flooding of habitable rooms (not garages or gardens).
  2. Please use the RBC contact details below so that your call can be correctly logged and information shared with our teams.
  3. RBC do not deliver sandbags to commercial businesses.
  4. Be aware that during a flood event the road network may flood which can mean access and the delivery of sandbags to homes may not be possible therefore being prepared in advance is vital.
  5. Check if you have a local flood resilience store in your area operated by local Town and Parish Councils as you may be able to obtain sandbags during an event from this location.
  6. Finally please be prepared – if you’re at risk of flooding it’s vital to take steps to protect your home by fitting flood protection measures and keeping your own stock of sandbags.

Contacting Rushcliffe Borough Council

Phone: 0115 981 9911 (Monday to Friday 8.30am to 5pm)

Phone: 0115 981 1143 (all other times)


Partner Agencies

RBC work closely with key partner agencies in a multi-agency approach to emergency planning and response.

If your community is affected by a flooding emergency please see useful contact details and information below.

Environment Agency

Phone: 0345 988 1188 (Floodline: For advice and information)

Website: (Sign up online to receive flood warnings in your area)

Severn Trent Water

Phone: 0800 783 4444 (24 hours, For reporting emergencies such as sewer flooding)

Nottinghamshire County Council

Phone: 0300 500 8080 (Customer contact centre)

Phone: 01253 502 776 (Out of hours, For reporting drainage problems on the highways network)

Phone: 105 (Free number to call for Power cut)

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